Customer Service: Problem-Solving and Troubleshooting
Noah Fleming
35:42
Description
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company.
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Noah Fleming
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Linkedin Learning
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- Training sessions 14
- duration 35:42
- Release Date 2022/12/15