About Customer Journey MappingLearn More
"Customer Journey Map" describes the customer's journey from the first acquaintance to becoming a loyal customer. The more contact points on this path, the more complex the customer journey map, and the fewer contact points and the sooner the customer can reach the final stages of trust and purchase from a brand, the simpler the journey map will be.
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Linkedin Learning

Eric Matisoff
Adobe: Customer Journey Analytics 2:30:58
English subtitles
01/12/2025
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Linkedin Learning

Robbie Kellman Baxter
Onboard New Customers for Loyalty, Engagement, and Expansion 48:34
English subtitles
05/09/2024

Udemy

Muhammad Ahsan Pervaiz
Build better UX for User Onboarding With Journey Mapping 2:25:46
12/28/2022
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Udemy

Bob Potter
The Art of Winning Requests for Proposals (RFP's) 34:54
English subtitles
11/20/2022