Crisis Communication Planning After a Ransomware or Other Cybersecurity Attack

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David Oates

29:06

106 View

01 - Introduction

01 - Anyone can suffer a ransomware or other cyberattack.mp4

01:18

02 - 1. The Impact of Cyberattacks

01 - Why cyberattacks impact every organization.mp4

03:55

02 - Determining who is on your team when a cyberattack occurs.mp4

03:41

03 - 2. The Cyberattack Crisis Communications Phases

01 - What to say and to whom at onset.mp4

04:13

02 - Prepare your team to address a crisis.mp4

05:00

03 - Practice to improve crisis communications.mp4

01:55

04 - What to tell people after the attack.mp4

02:31

04 - 3. Evaluate and Train

01 - Continue to evaluate after a training.mp4

02:28

02 - Design crisis scenario-based training for higher retention.mp4

02:59

05 - Conclusion

01 - You can do this.mp4

01:06

Description

Cyberattacks are a huge problem, but you can prepare your organization with a multi-faceted communications program to inform and reassure your stakeholders. In this short course, David Oates covers what to do and how to do it. David points out that planning for a ransomware or other cybersecurity attack is just as important as preparing your financial budgets. He explains the impact of cyberattacks and goes over how to communicate effectively to employees, customers, partners, investors, donors, and the general public if you are the subject of a ransomware or other cyberattack. He goes over what to say, to whom, and at what stage of the cyberattack crisis to say it. Plus, David dives into the best ways to evaluate a crisis and continue to train in better communication. Preparing for a crisis communications event like a cyberattack is not only possible, but also crucial to any organization.

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Cyber Security

Cyber Security Awareness

David Oates

Instructor's Courses

Dave Oates is a Crisis PR expert with nearly 30 years of experience in the field. He helps organizations repair their brand's reputation in the press and online. Dave can handle any Crisis PR situation and train others to do the same. As a U.S. Navy Public Affairs Officer and a corporate PR professional, he dealt with a broad range of Crisis PR issues. These include mass layoffs, large-scale accidents, product recall, inappropriate acts by executives, and more. Dave Oates has been quoted in several news articles on Crisis PR. They include the Huffington Post, Washington Business Journal, NBC San Diego, and Restaurant Business. He's also authored several Amzaon eBooks on Crisis Communications for particular instances and also produced four LinkedIn learning courses in Crisis Communications. Dave Oates is an Accredited Public Relations (APR) specialist. He received his MBA from San Diego State University and a B.A. degree from the University of Maryland. He is also a Past President of the San Diego Rotary and served as a Lecturing Professor at San Diego State.

Linkedin Learning

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.