Computer Fundamentals: Software Troubleshooting

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Daniel Lachance

1:28:12

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1. Course Overview

1. Course Overview.mp4

01:04

2. Solving Microsoft Windows OS Issues

01. Module Introduction.mp4

01:09

02. Boot Problems.mp4

04:39

03. Demo- Create a Windows Recovery Boot Drive.mp4

03:06

04. Network Connectivity Problems.mp4

03:18

05. Demo- Resolve Windows TCP-IP Configuration Errors.mp4

04:12

06. Performance Issues.mp4

05:39

07. Demo- Perform Common Performance-enhancing Tasks.mp4

06:48

08. OS and Application Crashes.mp4

03:39

09. Demo- Apply a System Restore Point.mp4

03:54

10. Module Summary.mp4

01:27

3. Solving Mobile OS Issues

01. Module Introduction.mp4

01:24

02. Mobile Device Power Issues.mp4

03:19

03. Demo- View Battery Power Consumption on a Smartphone.mp4

01:10

04. Mobile Device Network Connectivity Issues.mp4

03:14

05. Demo- Transfer Files Wirelessly Using Bluetooth.mp4

01:41

06. Demo- Configure a Mobile Device Wi-Fi Hotspot.mp4

01:20

07. Mobile OS and App Issues.mp4

02:45

08. Demo- Configure Mobile Device Screencasting to Chromecast.mp4

01:22

09. Mobile Device Security.mp4

04:08

10. Module Summary.mp4

01:08

4. Malware Mitigation

1. Module Introduction.mp4

00:47

2. Malware Types.mp4

05:10

3. Demo- Configure Anti-malware Scan Settings.mp4

04:14

4. Malware Symptoms.mp4

03:07

5. Demo- Examine a PKI Certificate.mp4

02:25

6. Web Browser Security.mp4

04:18

7. Configure Web Browser Security Settings.mp4

02:59

8. Malware Removal.mp4

02:50

9. Module Summary.mp4

01:56

Description

Through this course you'll learn how to solve problems with Windows desktops and mobile device operating systems. You'll also learn how to harden mobile devices and how to mitigate malware infections.

What You'll Learn?

Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer Fundamentals: Software Troubleshooting, you will learn how to diagnose software issues and how to protect systems against malware. First, you'll learn how to fix common Windows boot problems along with how to fix common mobile device operating system configuration issues. Next, you'll gain insight as to how mobile devices can be hardened from a centralized tool. Finally, you'll discover how to identify malware types and take steps to prevent and eradicate malware. When you're finished with this course, you'll have the skills necessary to solve software issues and harden mobile devices.

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Computer Skills

Daniel Lachance

Instructor's Courses

Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams. Mr. Lachance is an experienced trainer having delivered IT training in Canada and the Caribbean since the 1990s on topics ranging from various Microsoft products including Visual Basic, Hyper-V and System Center Configuration Manager, as well as other products including UNIX, Linux, Novell and IBM Notes, and Domino. Dan has further experience with Microsoft Azure, Amazon Web Services, Google G Suite, and Linux.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.