Computer Fundamentals: Hardware and Network Troubleshooting

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Daniel Lachance

1:57:53

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0. Course Overview

0. Course Overview.mp4

01:11

1. The Troubleshooting Methodology

0. Module Introduction.mp4

01:37

1. Troubleshooting Identify the Problem.mp4

03:24

2. Troubleshooting Establish a Theory of Probable Cause.mp4

05:33

3. Troubleshooting Test the Theory.mp4

04:20

4. Troubleshooting Establish a Plan of Action.mp4

03:44

5. Troubleshooting Verify System Functionality.mp4

03:23

6. Troubleshooting Document Findings.mp4

02:21

7. Module Summary.mp4

01:45

2. Solving Hardware and Storage Issues

0. Module Introduction.mp4

01:04

1. Power Issues.mp4

06:09

2. Motherboard, CPU, and RAM Issues.mp4

07:34

3. Demo Run a Memory Test.mp4

02:02

4. Storage and RAID Issues.mp4

07:01

5. Demo View RAID Controller Status Information.mp4

03:11

6. Module Summary.mp4

01:57

3. Solving Display and Printing Issues

0. Module Introduction.mp4

01:03

1. Display Monitor and Projector Issues.mp4

07:41

2. Demo Rollback a Windows Video Driver.mp4

03:29

3. Printing Issues.mp4

06:08

4. Demo Troubleshoot Windows Printing Issues.mp4

05:42

5. Module Summary.mp4

01:38

4. Solving Mobile Device and Network Issues

0. Module Introduction.mp4

01:08

1. Mobile Device Power and Network Issues.mp4

05:50

2. Mobile Device Performance, Input, and SIM Issues.mp4

04:44

3. Wired Network Issues.mp4

06:23

4. Demo Use Common Commands to Test Network Connectivity.mp4

06:13

5. Wireless Network Issues.mp4

04:11

6. Demo Run a Wireless Network Speed Test.mp4

01:34

7. Demo Configure a Hidden Wi-Fi Network SSID.mp4

03:45

8. Module Summary.mp4

02:08

Description

In this course you will learn about the standard 6-step troubleshooting methodology, and will explore how to apply this methodology to resolve issues related to hardware such as printers, monitors, and smartphones.

What You'll Learn?

A structured approach to solving computing problems results in cost savings and quicker problem resolution times. In this course, Computer Fundamentals: Hardware and Network Troubleshooting, you will apply troubleshooting steps to a variety of problems. First, you'll learn about the 6-step troubleshooting methodology. Next, you'll see how this methodology is applied to solving issues related to power, hardware components, displays, and printers. Finally, you'll explore how to quickly resolve issues related to mobile devices. When you're finished with this course, you'll know how to effectively apply troubleshooting steps to IT issues.

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Computer Network

Network Engineering

Daniel Lachance

Instructor's Courses

Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams. Mr. Lachance is an experienced trainer having delivered IT training in Canada and the Caribbean since the 1990s on topics ranging from various Microsoft products including Visual Basic, Hyper-V and System Center Configuration Manager, as well as other products including UNIX, Linux, Novell and IBM Notes, and Domino. Dan has further experience with Microsoft Azure, Amazon Web Services, Google G Suite, and Linux.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.