CompTIA A+ (220-1102) Online Training

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James Conrad

28:07:12

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1. Basic Features of Microsoft Windows Editions

1. Basic Features of Microsoft Windows Editions .mp4

10:33

2. Windows 10 Editions Overview .mp4

09:09

3. Windows 10 Editions and Limits .mp4

14:11

4. Upgrade Paths and Higher-Level Features .mp4

17:58

2. Additional Windows Tools

1. Configure Policy with Group Policy Editor .mp4

08:16

2. Gather Data with System Information .mp4

09:27

3. Manage Windows with System Configuration .mp4

12:54

4. Optimize Storage with Disk Cleanup and Disk Defragment .mp4

09:59

5. Edit the Registry .mp4

10:13

3. Introducing the Command-Line, File and Disk Commands

1. Introduction to the Command Line .mp4

11:25

2. Navigation Commands .mp4

10:43

3. Copy, Xcopy, and Robocopy .mp4

16:18

4. Manage Disks with Diskpart and Format .mp4

09:58

4. Networking, Policy, and Management Tools

1. Learn IP Info with IPCONFIG .mp4

10:21

2. Confirm Reachability with PING .mp4

06:25

3. Identify Network Hops with Tracert and PathPing .mp4

09:22

4. Identify Open Ports with Netstat .mp4

08:38

5. Network Management with Additional Commands .mp4

11:38

6. Implement Group Policy Commands .mp4

09:16

7. Final Command-Line Commands .mp4

05:54

5. Monitor Windows Performance and Events

1. Task Manager .mp4

14:32

2. Validate Resource Usage with Performance Monitor .mp4

15:25

3. Spot Check Resources with Resource Monitor .mp4

06:25

4. Identify Incidents in Event Viewer .mp4

15:16

6. Administer Windows with Management Consoles

1. Administer Storage with Disk Management .mp4

09:04

2. Automate with Task Scheduler .mp4

07:51

3. Administration with Device Manager .mp4

08:51

4. Manage Certificates with Certificate Manager .mp4

12:20

5. Manage Local Users and Groups .mp4

11:01

7. Control Panel Internet, Printers, System, and Mail

1. Internet Settings .mp4

18:58

2. Devices and Printers, Programs and Features .mp4

09:01

3. Configure System Settings .mp4

13:28

4. Control Panel Views and Mail .mp4

06:46

8. Control Panel - Firewall, Administrative Tools, Explorer, Power Options, and More!

1. Understanding Firewall Concepts .mp4

05:18

2. Configuring Windows Defender Firewall .mp4

08:34

3. Configure Sound Settings .mp4

06:23

4. Manage Indexing Options .mp4

08:03

5. Provide Assistance with Ease of Access .mp4

06:10

6. Access Administrative Tools and Set File Explorer Options .mp4

08:38

7. Choose Power Options .mp4

04:49

9. Manage Windows Settings

1. Set Gaming and Personalization Preferences .mp4

06:10

2. Configure Date, Time, and Language .mp4

05:22

3. Configure Update and Security Settings .mp4

10:25

4. Configure Apps .mp4

05:57

5. Set Privacy Preferences .mp4

05:47

6. Use a Microsoft Account .mp4

12:56

10. Configure Windows Networking Features

1. Benefit from Domain vs Workgroup Resources .mp4

10:01

2. Configure Local OS Firewall Settings .mp4

06:25

3. Client Network Configuration .mp4

06:47

4. Differentiate Public and Private IP Addresses .mp4

13:25

5. Establish Network Connections .mp4

12:07

11. Application Installation and Configuration

1. 32-Bit vs 64-Bit Applications .mp4

09:19

2. Evaluate Application System Requirements .mp4

09:55

3. Examples of System Requirements .mp4

06:36

4. Software Distribution Methods .mp4

09:41

5. Create and Use Media .mp4

07:41

6. Consider Application Impact .mp4

11:34

12. Common OS Types

1. Workstation Operating System Overview .mp4

11:39

2. Navigate the Mac OS .mp4

13:01

3. Navigate Linux and Chromebook .mp4

10:10

4. Navigate the Android OS .mp4

08:14

5. Navigate iOS and iPadOS .mp4

08:55

6. Identify ext3, ext4, APFS and Compatibility .mp4

03:29

7. End-of-Life and Update Considerations .mp4

07:36

13. Perform an OS Installation and Upgrade

1. Local OS Installation Methods .mp4

07:13

2. Network OS Installation Methods .mp4

05:58

3. Install Using Windows Deployment Services .mp4

05:21

4. Perform a Clean Installation .mp4

05:53

5. Perform and Upgrade .mp4

07:34

6. Implement a Repair Installation .mp4

05:13

7. Access Recovery Partitions and Images .mp4

07:36

8. Implement MBR and GPT Disks .mp4

06:02

14. Features and Tools of the macOS

1. Get Acquainted with the macOS.mp4

04:56

2. Manage macOS Apps.mp4

11:49

3. Authenticate with Apple ID.mp4

10:23

4. Backup with Time Machine Backup.mp4

05:06

5. Protect Your Mac with Antivirus and Updates.mp4

06:02

6. Adjust System Preferences.mp4

09:36

7. Configure Features.mp4

12:07

8. Implement Disk Management.mp4

06:15

15. Summarize Security Measures and Their Purposes

1. Intro to Security Measures and Their Purposes .mp4

00:27

2. Security Overview .mp4

09:02

3. Multi-Factor Authentication (MFA) .mp4

12:21

4. Physical SecurityControls .mp4

04:14

5. Logical SecurityControls .mp4

08:17

6. Administrative SecurityControls .mp4

05:23

7. Active Directory SSO .mp4

07:37

16. Compare and Contrast Wireless Security and Authentication Methods

1. Intro to Wireless Security and Authentication Methods .mp4

00:32

2. Wireless Security and Authentication Methods Overview .mp4

07:15

3. WPA2 Personal .mp4

10:25

4. WPA3 Personal .mp4

08:31

5. Enterprise Authentication .mp4

15:11

6. Open Authentication and OWE .mp4

09:42

17. Detect, Remove, and Prevent Malware

1. Intro to Detect, Remove, and Prevent Malware .mp4

00:39

2. Malware Overview .mp4

17:45

3. Detecting Malware .mp4

12:28

4. Removing Malware .mp4

06:48

5. Malware Prevention .mp4

10:46

6. End User Education .mp4

04:42

18. Explain Common Social-engineering Attacks, Threats, and Vulnerabilities

1. Intro to Social Engineering Attacks, Threats, and Vulnerabilities .mp4

00:46

2. Attacks, Threats, & Vulnerabilities Overview .mp4

26:29

3. Phishing Attacks .mp4

08:21

4. Wi-Fi Evil Twin .mp4

04:18

5. Dealing with Social-Engineering Attacks .mp4

04:34

6. Tools of the Attacker .mp4

04:49

19. Configure Windows for Security

1. Intro to Configure Windows for Security .mp4

01:02

2. Overview of Windows Security .mp4

16:13

3. MS Defender Antivirus .mp4

11:24

4. Windows Defender Firewall .mp4

16:28

5. Users and Groups .mp4

13:30

6. Login Options .mp4

07:29

7. NTFS Security and Sharing .mp4

07:31

8. BitLocker and EFS .mp4

07:23

20. Explain Methods for Securing Mobile Devices

1. Intro to Securing Mobile Devices .mp4

01:06

2. Securing Mobile Devices Overview .mp4

09:03

3. Login and Locking .mp4

04:47

4. Locator Apps & Remote Wipe .mp4

04:59

5. Backups and Encryption .mp4

06:20

6. BYOD and More .mp4

03:34

7. MDM Solutions .mp4

06:30

8. Internet of Things .mp4

09:16

21. Use Data Destruction and Disposal Methods

1. Intro to Data Destruction and Disposal Methods .mp4

00:50

2. Data Destruction and Disposal Methods Overview .mp4

13:14

3. Data Disposal on Hard Disks .mp4

15:38

4. Shredding .mp4

03:31

5. Degaussing .mp4

02:32

6. Incinerating .mp4

03:10

7. Outsourcing Data Destruction and Disposal .mp4

08:36

22. Configure Security for a SOHO Network

1. Intro to Configure Security for a SOHO Network .mp4

00:29

2. Small Network Implementation and Security Overview .mp4

13:30

3. Initial Router Configuration and Firmware Update .mp4

10:36

4. Wireless Settings and Security .mp4

05:21

5. Firewall Settings .mp4

18:41

23. Configure Browser Security

1. Intro to Browser Security .mp4

00:45

2. Browser & Security Overview .mp4

08:03

3. Installing a New Browser .mp4

11:01

4. Digital Certificates .mp4

16:02

5. Extensions and Plugins .mp4

04:33

6. Password Managers .mp4

08:08

7. Common Browser Settings .mp4

11:52

24. Troubleshoot Common Windows OS Problems

1. Analyze a Blue Screen of Death (BSOD) .mp4

07:57

2. Troubleshoot Sluggish Performance .mp4

10:53

3. Troubleshoot Boot Problems .mp4

10:07

4. Frequent Shutdowns .mp4

09:15

5. Resolve Application Crashes .mp4

09:23

6. Resolve Additional Windows Problems .mp4

09:21

7. Implement Common Troubleshooting Steps .mp4

12:08

25. Common PC Security Issues and Malware Removal Procedures

1. Security Issues Network Access and Alerts .mp4

11:20

2. Security Issues Altered Files, Unwanted Notifications, and Update Failure .mp4

07:48

3. Implement Malware Removal Containment .mp4

12:07

4. Manage System Restore and Remediation .mp4

10:23

5. Prevent Future Malware Infection .mp4

05:54

26. Troubleshoot Common Mobile OS Application and Security Issues

1. Resolve Mobile OS Application Problems .mp4

09:57

2. Resolve Update Problems .mp4

10:27

3. Mitigate Battery Life Issues .mp4

12:47

4. Optimize Performance and Troubleshoot Reboots .mp4

07:49

5. Troubleshoot Autorotation and Connectivity .mp4

12:53

6. Mobile Apps and Security .mp4

11:46

27. Understand Communication and Documentation Best Practices

1. Introducing Effective Communication .mp4

01:48

2. Network Documentation .mp4

10:04

3. Wikis and Knowledgebases .mp4

08:07

4. Regulatory Issues and Documents .mp4

09:38

5. I.T. Policies .mp4

07:07

6. Incident Response Documents .mp4

03:56

7. Effective Communication Techniques .mp4

08:33

8. Professional Behaviors .mp4

08:41

28. Explain Change Management, Backup, and Recovery

1. Introducing Change Management and Backups .mp4

01:23

2. Before the Change .mp4

09:14

3. During and After the Change .mp4

11:11

4. Types of Backups .mp4

09:54

5. Backup Methods .mp4

07:13

6. Backup Media .mp4

11:42

7. Restoration Objectives .mp4

05:47

29. Understand Common Safety and Environmental Procedures

1. Introducing Common Safety Procedures .mp4

01:43

2. Computer Component Hazards .mp4

09:09

3. Electrostatic Discharge Safety .mp4

05:56

4. Electromagnetic Interference .mp4

04:30

5. Workplace Safety Procedures .mp4

10:40

6. Common I.T. Toolkits .mp4

09:01

7. Equipment Disposal .mp4

09:27

8. Power Management .mp4

04:20

30. Understand Scripting Basics

1. Introducing Scripting Basics .mp4

01:20

2. Installing Python and VS Code .mp4

13:36

3. Hello, World .mp4

08:22

4. Variables .mp4

06:17

5. Basic Data Types .mp4

09:28

6. Complex Data Types .mp4

13:21

7. Loops .mp4

05:31

8. Conditionals .mp4

06:05

9. Modules .mp4

09:45

31. Understand Remote Access Technologies and Tools

1. Introducing Remote Access Technologies .mp4

01:57

2. Remote Desktop Protocol .mp4

01:00

3. VNC .mp4

07:35

4. Telnet .mp4

08:27

5. Secure Shell (SSH) .mp4

07:41

6. Remote Access Tools .mp4

09:44

7. Summarizing Remote Access .mp4

01:28

Description

This entry-level CompTIA A+ (220-1102) training prepares learners to work with, manage, and troubleshoot problems with common software and operating systems.

The A+ certification from CompTIA is one of the most well-known entry-level IT certifications in the world. The CompTIA A+ covers computer hardware, Windows and Unix-based operating systems, and networking fundamentals. Like other CompTIA certifications, the CompTIA A+ is vendor-agnostic, which means its lessons apply equally to any operating system or manufacturer.

More details

This course covers the second of the two exams you'll need to pass to earn the A+. The 220-1102 exam covers operating systems, security, software, and operational procedures.

Once you're done with this CompTIA training, you'll know how to work with, manage, and troubleshoot problems with common software and operating systems.

For IT managers, this CompTIA training can be used to onboard new technical support specialists, curated into individual or team training plans, or as a CompTIA reference resource.

CompTIA A+ (220-1102): What You Need to Know

This CompTIA A+ (220-1102) training has videos that cover topics such as:

Navigating, using, and managing different operating systems
Recognizing basic network and system security features and risks
Troubleshooting problems with applications and other software
Documenting steps taken to fix technology

Who Should Take CompTIA A+ (220-1102) Training?

This CompTIA A+ (220-1102) training is considered foundational-level CompTIA training, which means it was designed for technical support specialists. This desktop hardware skills course is valuable for new IT professionals with at least a year of experience with desktop support and experienced technical support specialists looking to validate their CompTIA skills.

New or aspiring technical support specialists. It's hard to imagine a better first step for a new or aspiring technical support specialist than training for the A+. And if certification doesnâ€™t interest you, taking this course is still recommended as it will make you a more competent and capable IT specialist. But earning the cert can help you with promotions and advancement.

Experienced technical support specialists. If you've been working in IT for a few years, this CompTIA A+ training can help in two ways. First, it can help you pass the A+ 220-1102 exam and earn a career-defining certification. Second, it will help fill in knowledge gaps you have related to troubleshooting device software and operating systems.

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CompTIA A+

James Conrad

Instructor's Courses

I really enjoy teaching someone a topic that was difficult for me to learn so they don’t have to go through the same pain that I did while learning that topic.

James brings more than 30 years of IT experience to his training. He got his start in IT volunteering for a nonprofit and becoming their defacto IT pro — while using an MS-DOS portable computer. Before joining CBT Nuggets, James did freelance IT work, and wrote and reviewed technical books. His hobbies include photography, hiking, and traveling, especially to Eastern Europe and Russia.

Certifications: Microsoft Certified Professional, Microsoft Certified Solutions Associate, Microsoft Certified Solutions Expert, Microsoft Certified Technician, Certified Ethical Hacker, and CompTIA A+

Areas of expertise: Microsoft (Group Policy) and CompTIA

CBT Nuggets

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