Community Management: Everything You Need To Know

Focused View

Glyn Horton

1:37:43

7 View

1 - Community Management Introduction

1 - Community Management Introduction.mp4

02:09

2 - Module 1 Creating a Community

1 - Community Building.html

2 - Creating Community Building and Maintaining.mp4

18:27

3 - Module 2 Psychology of Community

3 - The Psychology of Community.mp4

19:20

4 - Module 3 GuidelinesRulesModeration

4 - Community Guidelines Rules and Moderator Teams.mp4

19:43

5 - Module 4 Content Creation

5 - Creating Engaging Content.mp4

08:01

6 - Module 5 Crisis Management

6 - Crisis Management.mp4

16:09

7 - Module 6 Feedback AnalysisData

7 - Data and Feedback Gathering and Analysis.mp4

12:29

8 - Community Management Conclusion

8 - Community Management Conclusion.mp4

01:25

Description

Building a Community, Psychology, Content Creation, Moderation and Crisis Management and why all of this is important.

What You'll Learn?

Module 1 - Creating an Online Community
Module 2 - Psychology of Online Community
Module 3 - Guidelines/Rules/Moderation
Module 4 - Content Creation
Module 5 - Crisis Management
Module 6 - Feedback Analysis/Data

Who is this for?

New Community Managers

Experienced Community Managers

Want-to-be Community Managers

What You Need to Know?

No experience required, everything you need to know about online Community Management will be taught

More details

Description
This course is all about community management right from its early stages to things that all community managers must know as they work to grown and develop communities. Lots of lessons learnt that I have picked up through my own personal adventures into community management, giving people a chance to explore all types of knowledge to succeed in this role.

In the course I cover everything from firstly building and maintaining a community, to the psychology of community, branding, content creation, crisis management and data and feedback gathering and analysis. Not only do we look at how to initially start and grow a community but we also cover topics that many current community managers shy away from, such as psychology behind communities and crisis management. Quizzes are involved in each of the modules to check for your understanding of the content but to also give you the confidence you have developed your own skills and knowledge.

A full course exploring multiple different subjects in an attempt to standardise the role of a community manager across all working business and setting types, with lots of knowledge and skills that can be transferred to any business setting looking after a community or customers online.
Who this course is for:
New Community Managers
Experienced Community Managers
Want-to-be Community Managers

User Reviews

Rating

average 0

Total votes0

Focused display

Communication Skills

Glyn Horton

Instructor's Courses

Dedicated and versatile gaming enthusiast with extensive experience and multiple certifications in content creation, community management and marketing.Looking to standardise the role of community manager across all business and setting types, setting you up to develop your own personal skills and knowledge to be the best that you can be in your role as a community manager!

Udemy

View courses Udemy

Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.