Communication for Technical Professionals

Focused View

Chris Fenning

4:03:09

2 View

1. Introduction

1. Introduction.mp4

03:27

2. Overview of the how to get your message across process.mp4

07:00

3. Quick Quiz.html

2. Part 1 Audience - Understand their point of view

1. Section 1 introduction.mp4

01:52

2. Its all about the audience.mp4

06:54

3. Three important audience characteristics.mp4

08:11

4. Characteristic 1 - Perspective.mp4

15:52

5. Characteristic 2 - Expertise.mp4

09:23

6. Characteristic 3 - Position in the organisation.mp4

12:57

7. How to assess an audience.mp4

09:19

8.1 S1-A1 - Assess your audience.pdf

8. ACTIVITY - Assess your audience.html

9. What to do with mixed audiences.mp4

08:53

10. TEST - Understanding the audience.html

3. Part 2 Relevant - Show why they should care

1. Section 2 introduction.mp4

02:46

2. What makes a message relevant.mp4

04:41

3. Showing impact with Goals and Objectives.mp4

05:43

4. Showing impact with Effort.mp4

09:53

5. Showing impact with Outcomes.mp4

22:05

6. How impact changes when you include Time frames.mp4

04:44

7. Improve the relevance by using their perspective.mp4

09:35

8.1 S2-A2d - Effort and outcome priorities.pdf

8. ACTIVITY - Effort and outcome priorities.html

9. TEST What makes a message relevant.html

4. Part 3 Relatable - Help them understand

1. Section 3 introduction.mp4

01:41

2. Why messages must be relatable.mp4

05:18

3. How to make relatable messages.mp4

15:48

4.1 S3-A1 - Create relatable descriptions of your work.pdf

4. ACTIVITY - Create a relatable description of your work.html

5. TEST - Relatable messages.html

5. Part 4 Simple - 11 ways to simplify your message

1. Section 4 introduction.mp4

01:50

2. Why we need to give simple messages.mp4

07:52

3. Relevant and relatable messages are simple.mp4

03:45

4. Use summaries to simplify and cut down information.mp4

08:18

5. Focus on WHAT instead of HOW.mp4

05:14

6. Simplify your message - Quiz 1.html

7. The Magic Box keeps unnecessary detail out of sight.mp4

08:48

8. The power of common words.mp4

06:50

9. The Grandparent test.mp4

02:52

10. Visual aids - how they help and hinder your message.mp4

07:55

11. Other tips for simple messages.mp4

14:45

6. Part 5 Jargon free - Use language they understand

1. Become 80 percent jargon free.mp4

06:41

7. Conclusion and next steps

1. Congratulations and next steps.mp4

02:17

Description

How engineers, developers, and other tech professionals can get a message across clearly when talking to non-tech teams

What You'll Learn?

Talk to non-experts about your work in a way they will understand
Learn a 5-part framework you can use in almost any communication situation at work.
Discover how to create relevant messages, simplify complex ideas, and communicate them in a way that is jargon-free.
Avoid these common problems: Too much detail , too much jargon, unclear presentations, and people not understanding you
Work out the communication style that works best for your audience and gets your message across.
You'll no longer suffer the frustration of other teams not understanding you.
Say goodbye to the fear of presentation to senior leaders and have confidence your messages are understood.
The result is anything you say will be understood by any audience.

Who is this for?

Technical professionals that need to communicate with non-technical people

Software developers, Engineers, IT Security specialists, Analysts, Data scientists

Finance teams, lawyers, and subject matter experts struggling to communicate with people outside your area of expertise

What You Need to Know?

The need and desire to communicate clearly with non-technical audiences

Willingness to practice and apply what you learn

An understanding that it takes time to practice the methods build new habits

More details

Description
Get Your Message Across At Work
Do you struggle to get your message across at work? Are your explanations not being understood? Do your business stakeholders, your boss, or other leaders, say you need to learn to speak their language?
If yes, the "Get Your Message Across" course will help.
In it, you'll learn simple frameworks for communicating in a way that everyone will understand. No matter what the topic is.
My name is Chris and Iâ€™ve had a career in engineering and IT and now I'm a communication skills author and instructor. Iâ€™ve taught at international business schools and trained people in organisations like NATO and Google. The methods in this course are regularly described as some of the most practical and game-changing communication methods the participants have ever seen.

Learn a 5-part framework
In this course you'll learn a 5-part framework you can use in almost any communication situation at work. I'll show you how to talk to non-technical audiences. How to work out the communication style that works best for your audience and the approach that gets your message across.
The course is split into small, easy to follow parts. Each short video provides a specific framework or technique that will improve the structure and clarity your communication. The video lessons are supported by quick activities to help you apply what you learn and develop the methods to fit your personal style.

Relevant, relatable, simple, and jargon-free communication
You'll discover how to create relevant messages, simplify complex ideas, and communicate them in a way that is jargon-free.
By using what you learn you'll no longer suffer the frustration of other teams not understanding you. Say goodbye to the fear of presentation to senior leaders and have confidence your messages are understood.
The result is anything you say will be understood by any audience.

Avoid these common problems:
Too much detail
Too much jargon
Unclear presentations
People not understanding
Your audience not seeing why your message is important

Achieve these goals:
Explain things clearly
Communicate with any audience (especially non-technical audiences)
Quickly create tailor-made messages
Give executives what they need/want to hear
Get people's attention
Create simple messages
Be jargon-free / stop using jargon
Be understood

Improve your communication in almost all work situations, including:
Talking to different teams or departments
Updating senior leaders and executives
Explaining your work to non-experts
Get approval for proposals and ideas
Talking about requirements
Educating an audience
Giving status updates
Sharing your work
Solving problems
Pitching an idea
Asking for help
And more

Frequently Asked Questions
Q:Â My work is very technical. Will this course help me talk to the business teams?
A: Absolutely yes! The methods in this course are a step by step process to create a message that is suited to your audience. If you need to talk about a technical topic to a non-technical audience the methods in this course will show you how. There are simple scripts to help build an understandable message. The course includes 10+ methods to simplify a message and examples that are specifically designed to show how to explain incredibly complex and technical ideas to non-technical audiences.

Q:Â Will this course help me communicate with other teams?
A:Â YES! Thatâ€™s one of primary goals of this course, to help you communicate clearly with any audience - especially people outside your own team. When you use the methods in this course, you will improve the way you communicate with someone outside your team. You'll understand what approach will help them understand and the type of information to include to make sure you get their attention and help them see why your message is important. When you use these methods your messages will be relevant, relatable, simple, and jargon free. This course helps when communicating with any audience - Internal, external, executives, people higher or lower in your organisation, and more. The methods you learn in this course are applicable to any situation where you want people to understand what you are saying, recognise the importance of your message, and quickly understand without the need for detailed explanations.

Q:Â Will this course help me when talking or writing to senior stakeholders and executives?
A:Â Yes it will. Executives and senior leaders appreciate well-structured communication that focused on topics relevant to their goals and objectives. The frameworks in this course show you how to make any message relevant to any audience. The methods you'll learn show how to make the impact of your message clear and how to relate it to the specific goals and outcomes the executives care about. Executives and senior leaders will appreciate the clear way you structure messages and are likely to be impressed with the clarity of your communication. If you've ever been told you need to be "more strategic" or "Learn to speak their language" you will learn those skills in this course.

Q:Â Do I have to complete the whole course before IÂ get any real value?
A:Â No - the content of the course is designed to give you tools you can use right away. You can use the methods in each section as soon as you have finished watching the videos. The more of the course you complete the more benefit you'll get, but you can start using what you learn long before completing all 4 hours of lessons.

Q:Â How long does it take to finish the course?
A:Â The lessons are between 5 and 15 minutes long and the total video duration is 4 hours. The activities take additional time so you should expect to spend 6 hours in total. The videos are self-paced and you can complete them at your own pace.
Who this course is for:
Technical professionals that need to communicate with non-technical people
Software developers, Engineers, IT Security specialists, Analysts, Data scientists
Finance teams, lawyers, and subject matter experts struggling to communicate with people outside your area of expertise

User Reviews

Rating

average 0

Total votes0

Focused display

Business Communication

Chris Fenning

Instructor's Courses

Hi, I’m Chris. I’m a communication skills author and instructor. I’ve taught at international business schools and trained people in organisations like NATO and Google. I’m also the author of multiple books including the multi-award-winning communication book, The First Minute. When I’m not working you can find me walking in the countryside with my wife and daughter.

Udemy

View courses Udemy

Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.