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Communicating in Times of Change

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Brenda Bailey-Hughes

51:47

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  • 01 - Communicating change.mp4
    00:59
  • 02 - Course overview.mp4
    02:30
  • 01 - Impact of change communication.mp4
    04:23
  • 02 - Successful change communication.mp4
    02:15
  • 01 - Identify your audience.mp4
    04:19
  • 02 - Determine when to communicate change.mp4
    02:00
  • 03 - Determine how to communicate change.mp4
    01:40
  • 04 - What to communicate during times of change.mp4
    05:01
  • 01 - Frame your communication message.mp4
    03:00
  • 02 - Five questions people have in times of change.mp4
    03:30
  • 01 - Managing difficult questions.mp4
    05:35
  • 02 - Reasons people resist.mp4
    02:29
  • 03 - Empathize with others.mp4
    05:53
  • 01 - Communicating honestly in times of change.mp4
    04:25
  • 02 - Communicating with stories.mp4
    01:24
  • 03 - Positive feedback.mp4
    01:37
  • 01 - Change communication guide and resources.mp4
    00:47
  • Ex Files Communicating in Times of Change.zip
  • Glossary Communicating In Times of Change.zip
  • Description


    Leadership communication is never more important than during times of change. This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change. Join communication experts Tatiana Kolovou and Brenda Bailey-Hughes as they address the who, why, when, how, and what of change.

    Tatiana and Brenda begin by reviewing success stories and survey data that emphasize why communication in times of change is so crucial. Next, they explain how to strategize communication efforts, craft the change communication message, and answer common questions that people may have when grappling with change. To wrap up, they discuss how to manage difficult questions, emphasize with others, and overcome resistance.

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    Brenda Bailey-Hughes
    Brenda Bailey-Hughes
    Instructor's Courses
    Brenda is an award-winning educator, proven communication coach, and sought after speaker. Over her career, Brenda has shared her expertise in influential communication, empathy, emotionally-intelligent leadership, and more with a wide audience, from college freshmen to top level executives at Fortune 500 companies. Several of Brenda’s unique topics can be found in her LinkedIn Learning courses, which can be viewed here: https://bit.ly/2N2LvZu. As a Senior Lecturer at the nationally ranked Kelley School of Business, Brenda coaches corporate executives and future leaders on communication and leadership skills. She works with undergraduate and MBA students alike in areas such as crafting outstanding presentations, projecting credibility, and reducing communication anxiety. Her dedication to her students is punctuated by the awards she has been given, including the Outstanding Faculty Award from the Executive MBA program at Sung Kyun Kwan University, the Trustees Teaching Award, the Innovative Teaching Award, and multiple Student Choice for Outstanding Faculty awards. Brenda is also the co-owner of a communication and leadership consulting group, Team Performance. Through Team Performance, Brenda is able to coach teams in areas such as building trust and credibility, design thinking, and customer service. She has provided guidance to an impressive roster of clients, including Procter & Gamble, the NCAA, Carlisle Inc., Chinese International Marine Containers, One America, and many more. Whether working with small groups or huge crowds, Brenda has aided thousands of business professionals in developing their leadership and communication skills. You can also hear her discuss being positive in the workplace on an episode of the “How to be Awesome at Your Job” podcast here: https://bit.ly/2wayPsq.
    LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.
    • language english
    • Training sessions 17
    • duration 51:47
    • Release Date 2024/09/19