Communicating and Working with Engineers - Bridging the Gap

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Sundog Education by Frank Kane

1:36:46

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1 - Introduction

1 - Introduction.mp4

03:59

2 - The Dangers of Stereotyping Engineers.mp4

02:12

3 - Introversion vs Extraversion.mp4

07:39

2 - Communication Challenges from Differing Priorities

4 - Technical Problems vs Business Problems.mp4

06:37

5 - Technical Debt or why engineers view new projects with suspicion.mp4

11:06

6 - Tension from Short Term vs Long Term Focuses.mp4

02:59

7 - Thinking Big vs Detail Orientation.mp4

04:05

8 - Combating Inertia and Resistance to Change.mp4

05:54

9 - ACTIVITY Different Views of a Project from Engineering and Management.mp4

04:09

3 - Engineering Communication Styles

10 - Verbal vs Written Communication.mp4

03:58

11 - Navigating Technical Jargon.mp4

02:01

12 - Time is Precious Especially to Engineers Brainstorming with Engineers.mp4

03:46

13 - Different Focuses in Communication.mp4

01:35

14 - ACTIVITY Prepare for a Meeting with Engineering.mp4

06:06

4 - Soft Skills vs Hard Skills

15 - Engineers are ResultsDriven.mp4

01:10

16 - Resistance to Collaboration.mp4

02:17

17 - Taking Experience Into Account.mp4

02:11

18 - Flow State The Zone.mp4

03:11

19 - ACTIVITY Get Engineers Interested in an Upcoming Meeting.mp4

03:05

5 - Other Communication Challenges

20 - Giving and Receiving Feedback with Engineers.mp4

04:05

21 - Encouraging Transparency.mp4

00:53

22 - Language and Cultural Barriers.mp4

02:27

23 - Communicating with Remote Workers.mp4

01:54

24 - Universal Communication Tips.mp4

02:15

25 - ACTIVITY Roleplaying a Meeting with your Tech Lead.mp4

06:04

6 - Conclusion

26 - Wrapping Up Thank You.mp4

01:08

27 - Bonus Lecture.html

Description

Learn effective communication with technical teams, to keep engineers productive and building the right thing.

What You'll Learn?

Maximize your engineering team's productivity by choosing the right communication techniques.
Get more accurate estimates for project timeframes and dependencies
Empathize with the ways engineers think differently than non-engineers
Avoid common sources of frustration from engineers
Create environments where introverts and extraverts can both thrive

Who is this for?

Managers, project managers, and other non-technical staff that depend on engineering teams to deliver results.

More details

Description
Why do our technical projects keep slipping? Why are the engineers I work with annoyed when I try to talk to them? Why are they resistant to coming back into the office? Why can't they appreciate the strategic importance of what we're building?

If you've ever asked yourself any of those questions - consider that the problem might not be with your engineers, but with how you communicate with them. Managers, project managers, or anyone who depends on technical teams need to understand how engineers think differently - and how to communicate with engineers to maximize their productivity and their morale.

This course is taught by FrankÂ Kane, who brings his experience as both a senior manager and as a senior engineer at Amazon headquarters. Frank's seen the challenges of communication between engineers and non-engineers from both sides of the table, and shares his insights on how to empathize with engineers to communicate more effectively. You'll join 700,000 learners who have gained technical and managerial skills from Frank.

Better communication with engineering leads to more realistic project schedules, a more productive team, and an assurance your team is building the right thing. Some specific topics we'll cover include:

Introversion vs. extraversion, and how to create an environment conducive to both
Communication challenges arising from a focus on the big picture vs. a focus on technical details
Optimizing your communication style to keep engineers productive
Soft skills vs. hard skills, and the communication challenges that arise
Navigating cultural, language, and geographic barriers

You'll also get four hands-on activities, including a role-playing exercise of a difficult meeting with a lead engineer. You'll get to practice and apply what you learn.

This course is aimed at non-technical staff that depends on engineering teams to deliver results - managers, project managers, or anyone else on the business side. Understanding what makes engineers tick goes a long way in building a more productive working relationship with them. Hope to see your enrollment!
Who this course is for:
Managers, project managers, and other non-technical staff that depend on engineering teams to deliver results.

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Sundog Education's mission is to make highly valuable career skills in big data, data science, and machine learning accessible to everyone in the world. Our consortium of expert instructors shares our knowledge in these emerging fields with you, at prices anyone can afford. Sundog Education is led by Frank Kane and owned by Frank's company, Sundog Software LLC. Frank spent 9 years at Amazon and IMDb, developing and managing the technology that automatically delivers product and movie recommendations to hundreds of millions of customers, all the time. Frank holds 17 issued patents in the fields of distributed computing, data mining, and machine learning. In 2012, Frank left to start his own successful company, Sundog Software, which focuses on virtual reality environment technology, and teaching others about big data analysis.

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