About Change ManagementLearn More
According to the definition of ITIL, the change management process is the process of tracking and managing a change throughout its life cycle, with the aim of minimizing risk. The change management process is designed to help control the life cycle of strategic, tactical and operational changes to IT services, through standardized methods. Setting up a systematic change management process will help your organization implement change without incident, and with the highest level of success.
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Udemy

Carla Howard
Change Management Communication: How to Make Change Stick 1:44:07
English subtitles
11/15/2022