Change Management Communication: How to Make Change Stick

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Carla Howard

1:44:07

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1 - Course Introduction

1 - Introduction & Meet Your Instructor.mp4

01:36

2 - Change Management Communication Overview.mp4

02:34

3 - Responsibilities-of-a-CM-Comms-Expert-Guide.pdf

3 - The Role of Change Management Experts.mp4

04:22

4 - Reflection Your Personal Change Experience.mp4

02:04

2 - The CAL M Model Your Communication Plan Foundation

5 - CALM Model Section Introduction.mp4

01:15

6 - CALM-Transformation-Guide.pdf

6 - Understanding the CALM Transformation Model.mp4

06:05

7 - Diagnosing the CALM Barrier Point.mp4

02:01

8 - Case Study Using CALM to Communication Effectively.mp4

04:48

9 - Example-WMS-Impacted-Group-Worksheet.pdf

9 - Exercise Identifying Imparted Groups Your Change.mp4

03:32

9 - Impacted-Group-Worksheet.pdf

10 - CALM-Assessment-for-Impacted-Groups.pdf

10 - Exercise CALM Assessment for Your Impacted Group.mp4

01:45

3 - Stakeholder Management for Change Communications

11 - Section Intro Partnering with Leaders of Change.mp4

01:05

12 - How to identify the ideal senders of change communications.mp4

02:47

13 - Reflection Who is your ideal sender.mp4

02:17

14 - Who is responsible for change communication content.mp4

02:09

15 - Change-Communications-Responsibility-Guide.pdf

15 - How deeply should communications expeers be involved in the project.mp4

03:22

16 - Creating a simple review process.mp4

03:53

16 - Review-and-Approval-Communication-Guide.pdf

17 - Approval-Request-Example.docx

17 - Quick Win Create your communications review process.mp4

02:38

17 - Review-and-Approval-Communication-Guide.pdf

18 - Activity Time to start scheduling.mp4

03:13

4 - New Twist on Traditional Communications

19 - Section Intro New Twist on Traditional Communications.mp4

01:11

20 - Newsletters that WORK.mp4

03:37

20 - Newsletter-Example.docx

20 - Newsletter-Template.docx

21 - Creating Leader Talking Points.mp4

02:28

21 - Leader-Talking-Points-Example.docx

21 - Leader-Talking-Points-Template.docx

22 - Crafting Engaging Video Messages.mp4

03:06

23 - Reflection Including leader videos to make messages sticky.mp4

01:37

23 - Reflection-Using-Video.mp4

01:37

24 - Leader-Bundles.mp4

02:50

24 - Leader-Talking-Points-Template.docx

24 - Leader-email-example.docx

24 - Template-Key-Messaging-Slide-Deck.pptx

24 - The importance of leader bundles.mp4

02:50

25 - Activity Add leader bundles to your communication plan.mp4

02:37

25 - Leader-Talking-Points-Template.docx

25 - Leader-email-example.docx

25 - Newsletter-Template.docx

25 - Template-Key-Messaging-Slide-Deck.pptx

26 - Creating-a-Wows-Whoas-Board-Guide.pdf

26 - Many uses of a Wows & Whoas Board.mp4

03:32

27 - Activity Incorporating a Wows & Whoas Board into your communication plan.mp4

01:29

27 - Creating-a-Wows-Whoas-Board-Guide.pdf

28 - Communication Board Magic.mp4

03:06

28 - Creating-a-Communication-Board-Guide.pdf

29 - Creating-a-Communication-Board-Guide.pdf

29 - Reflection Adding a Communication Board to your communication plan.mp4

02:21

30 - What the heck is a GoBo.mp4

02:25

31 - Using Standup Banners.mp4

01:21

32 - Host a Coffee Chat.mp4

03:03

33 - Scheduling Manager Luncheons.mp4

02:26

34 - Activity Add Coffee Chats and Manager Luncheons to your communications plan.mp4

01:44

35 - Building Engagement Through Celebration.mp4

01:52

35 - Creative-Celebrations-Recognition-Guide.pdf

36 - Activity Its time to CELEBRATE.mp4

02:39

36 - Creative-Celebrations-Recognition-Guide.pdf

5 - Conclusion and Next Steps

37 - Change-Communication-Pitfalls-Guide.pdf

37 - Common Change Communication Mistakes.mp4

03:15

38 - Now Its Your Turn.mp4

01:35

Description

Tools, Templates, and Strategies You Need to Effectively Drive Change and Increase Engagement

What You'll Learn?

The art of creating change communications that effectively move people through their change journey
Creative ways to craft change communications that create interest and excitement
Tips for writing communications that are consumable, memorable, and effective
How to build communication plans using the CAL²M Transformation model

Who is this for?

Professionals who are open to learning new approaches to communicating change. This includes sharing less detail around the technical side of change and focusing on the people-side of change.

Role(s) on projects / initiatives may be any one (or combination of) the following: ● Executive Sponsor ●Project Sponsor ●Business Lead ●Change Manager ●Project Manager ●Communication Lead

What You Need to Know?

Experience drafting emails, memos, and announcements for large audience distribution.

Competent in basic writing skills

More details

Description
Have you been asked to manage communications for an upcoming change?
This course will give you the change management communication framework, guides, templates, and strategies that you have been looking for!

AND... we will dive into what should be included in yourÂ role as the change communications expert... and what should NOTÂ be included in your responsibilities. (whew!)

In this course, I'll teach you how to:
Build communication plans using the CALÂ²M Transformation model
Draft change communications that effectively move people through their change journey
Create communications that are consumable, memorable, and effective
Develop change communication plans that include new ways of sharing information
Serving as a "Change Management Communications Expert"Â doesn't have to be so darn difficult and confusing!
You will be breathing a sigh of relief as you immediately apply your learning from this course to:
Engage with the project team and executive sponsors in a more effective way
Create simple and effective change management communication plans
Learn how to write communications that are consumable, memorable, and effective
Implement new ways of communicating that will help employees make successful transitions to the new way of working
Apply what you've learned to improve the change communication plans you are currently managing
AND... I am VERYÂ available to my students!Â If you have any questions as you implement what are learning in this course... simply send me a message on this platform or submit your question through the Q&AÂ feature and I'll get right back to you!Â

Are you ready to get started???

I'm ready too... let's do this!Â
Who this course is for:
Professionals who are open to learning new approaches to communicating change. This includes sharing less detail around the technical side of change and focusing on the people-side of change.
Role(s) on projects / initiatives may be any one (or combination of) the following: â— Executive Sponsor â—Project Sponsor â—Business Lead â—Change Manager â—Project Manager â—Communication Lead

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Carla is an experienced leader, professional mentor, and a dynamic keynote speaker. She uses her experience to help others cultivate influence, build connected communities (network), increase change leadership competency, and gracefully navigate office politics. The practical tips and insights shared in her courses will help you become more influential and promotable as you rise in your career! Carla has served as a trusted advisor and mentor for over two decades. She understands the challenges facing professionals in the workplace today, and is passionate about helping others take charge of their careers and become more strategic thinkers.

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