Certified Business Relationship Management Expert (CBRME)

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International Institute of Excellence & Effective Leadership (IIEEL)

46:20

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1 - Understanding Relationship Management in Business

1 - 1Introduction to instructor and course overview.mp4

04:19

2 - Relationship and its significance in driving business development.mp4

01:04

3 - Key principles and strategies for effective relationship management.mp4

01:45

4 - Identifying the role of sales and commercial agents in building relationship.mp4

03:35

2 - Strategies for Identifying and Cultivating Relationships

5 - Techniques for identifying potential clients stakeholders and business part.mp4

00:49

6 - Targeting and segmenting your market effectively.mp4

00:52

7 - Proactive networking and relationshipbuilding approaches.mp4

00:55

8 - Leveraging digital platforms and social media for relationship cultivation.mp4

03:39

3 - Rapport Building and Effective Communication

9 - Importance of rapport building in business relationships.mp4

01:20

10 - Building trust and credibility with clients and stakeholders.mp4

01:12

11 - Effective communication techniques for business contexts.mp4

00:32

12 - Active listening and empathy in relationship management.mp4

02:07

4 - Leveraging Relationships with Business Opportunities

13 - Developing a clientcentric mindset.mp4

02:44

14 - Effective crossselling and upselling techniques.mp4

02:40

15 - Nurturing longterm partnerships for repeat business.mp4

03:59

5 - Best Practices in Relationship Management

16 - Relationship management best practices and success stories.mp4

04:20

17 - Techniques for maintaining client loyalty and customer satisfaction.mp4

03:17

18 - Continuous learning and adaptation in relationship management.mp4

03:21

19 - Developing a personal action plan for implementing relationship management b.mp4

00:50

6 - Conclusion

20 - Conclusion.mp4

01:26

21 - Commitment to applying relationship management skills in daily activities.mp4

01:34

Description

This course focuses on strategies to identify and cultivate relationships with clients, stakeholders,& business partners

What You'll Learn?

Implement relationship management best practices, including maintaining client loyalty, satisfaction, and continuous learning for organizational growth.
Leverage relationships to create business opportunities by adopting a client-centric mindset and utilizing cross-selling and upselling techniques.
Build rapport and engage in effective communication within a business context, emphasizing trust and credibility
Employ effective strategies to identify and cultivate relationships with clients, stakeholders, and business partners.

Who is this for?

Business professionals seeking to enhance their relationship management skills to drive organizational growth and success.

Sales and marketing professionals aiming to leverage client-centric strategies for business development.

Entrepreneurs and startup founders looking to establish and nurture valuable connections with stakeholders and partners.

Individuals aspiring to improve their networking, rapport-building, and communication skills in a business context.

What You Need to Know?

There is no pre requisite for this course

Anyone with good English knowledge can take this course

More details

Description
Certified Business Relationship Management Expert (CBRME)
This course focuses on building and managing relationships to drive business development. Students will learn strategies to identify and cultivate relationships with clients, stakeholders, and business partners. The course covers topics such as networking, rapport building, and effective communication in a business context. Students will develop skills to leverage relationships to create business opportunities and develop long-term partnerships. Through the review of key concepts, applications, and practical examples, students will gain insights into relationship management best practices and develop the abilities to establish and nurture professional relationships that contribute to organizational growth and success.
Following topics are covered
Introduction to instructor and course overview
Relationship management and its significance in driving business development
Key principles and strategies for effective relationship management
Identifying the role of sales and commercial agents in building and managing relationships
Techniques for identifying potential clients, stakeholders, and business partners
Targeting and segmenting your market effectively
Proactive networking and relationship-building approaches
Leveraging digital platforms and social media for relationship cultivation
Importance of rapport building in business relationships
Building trust and credibility with clients and stakeholders
Effective communication techniques for business contexts
Active listening and empathy in relationship management
Developing a client-centric mindset
Effective cross-selling and upselling techniques
Nurturing long-term partnerships for repeat business
Relationship management best practices and success stories
Techniques for maintaining client loyalty and customer satisfaction
Continuous learning and adaptation in relationship management
Developing a personal action plan for implementing relationship management best practices
Conclusion and course evaluation
Commitment to applying relationship management skills in daily activities

Who this course is for:
Business professionals seeking to enhance their relationship management skills to drive organizational growth and success.
Sales and marketing professionals aiming to leverage client-centric strategies for business development.
Entrepreneurs and startup founders looking to establish and nurture valuable connections with stakeholders and partners.
Individuals aspiring to improve their networking, rapport-building, and communication skills in a business context.

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Business Communication

International Institute of Excellence & Effective Leadership (IIEEL)

Instructor's Courses

International Institute of Excellence and Effective Leadership (IIEEL) was established in 2007 by a group of industry experts, Master Black belts, and Professional certified coaches who are highly experienced in the field of Business excellence from various sectors (Petrochemicals, Information technology, Automobile, Pharmaceutical, Banking, Hospitals, FMCG, Chemicals, etc). We are the one-stop solution for all professionals or individuals to get certification towards excellence, quality courses aligned to ASQ, IASSC credentials, and Career transition coaching & leadership coaching aligned to competencies of international coach federation towards ICF ACC, PCC credentials. We are team of course Instructors are all Engineers from IIT and reputed university plus 30+ years’ Industry experience, 2500 + coaching hours and have played corporate operational excellence and Professional coaches roles in last 15 year experience in various sectors (IT, Pharma, Automobile, Chemical, Service, Bank FMCG sectors).They are- Highly seasoned Corporate leaders of business excellence- Deployed successfully lean six sigma multisite globally in various corporates - Certified Master black belt- Certified Black belt,- Certified Manager of organization excellence- Accredited international professional coaching certification-ICF PCC- Accredited Training associate of IASSC.Have trained more than 40000+ professionals in the field of Total quality management, and coaching done for 200+ leaders in organization. · All provide high quality of coaching and training in all courses leading to all international Certification for individual’s career growth.

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