Business Process Management: Certification

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Robert Chapman

4:36:04

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1. Introduction

1. What is covered in this course.mp4

02:00

2. Disclaimer.mp4

01:04

3. What is the purpose of this course.mp4

05:14

2. The fundamentals of Business Process Management

1. What is a business process.mp4

09:18

2. What is business process management.mp4

09:07

3. Examples of BPM in practice.mp4

07:16

4. Examples of BPM in practice - example 2.mp4

06:01

5. The benefits of Business Process Management.mp4

06:21

6. Rate your current status.mp4

13:45

3. Developing a business process

1. Overview.mp4

05:30

2. Define the goals.mp4

08:17

3. Review the current state.mp4

05:51

4. Set out process fundamentals.mp4

10:35

5. Set out the process fundamentals - SIPOC.mp4

04:51

6. Map the process.mp4

05:28

7. Map the process - Flowchart.mp4

04:00

8. Assign owners.mp4

06:10

9. Assign owners - Demonstration.mp4

08:25

10. Test the process.mp4

06:30

11. Test the process - Demonstration.mp4

05:49

12. Test the process - Track your success markers.mp4

04:52

13. Implement the process.mp4

07:00

14. Implement the process - Implementation Plan.mp4

08:38

15. Continually improve.mp4

05:20

16. Continually improve - PDCA demonstration.mp4

05:00

4. Improving a business process

1. Overview.mp4

05:45

2. Analyze the current state.mp4

04:45

3. Analyze the current state - demonstration.mp4

05:46

4. Model the future state.mp4

05:26

5. Model the future state - Demonstration.mp4

07:06

6. Implement improvements.mp4

03:49

7. Implement improvements - Implementation Plan.mp4

04:04

8. Monitor improvements.mp4

06:27

9. Monitor improvements - Example 1.mp4

04:26

10. Monitor improvements - Example 2.mp4

06:04

11. Optimize the process.mp4

04:44

12. Optimize the process - Demonstration 1.mp4

04:41

13. Optimize the process - Demonstration 2.mp4

03:47

5. Fundamentals of BPM continued

1. Categories of BPM.mp4

03:19

2. System centric BPM.mp4

03:37

3. Process centric BPM.mp4

02:20

4. Document centric BPM.mp4

02:47

5. Challenges of BPM.mp4

18:50

6. Close out

1. Interactive exercise.mp4

10:07

2. Review of key learnings.mp4

05:10

3.1 Business Process Management.pdf

3. Thank you.mp4

00:42

Description

The most comprehensive, step by step guide on how to approach your processes, manage them well and improve performance.

What You'll Learn?

How to manage critical processes within your business
The techniques to successfully manage your business processes
How to design and create new business processes
The process, steps and techniques you need to deploy new business processes
How to improve existing business processes
The process, steps and techniques you need to improve existing business processes
How to identify processes in need of improvement and how to define these
How to manage the people, systems and activities within processes, balancing them and their
How to define, map and create lasting changes and new processes that improve overall business performance
The techniques to manage your processes long term, ensuring they remain stable and capable

Who is this for?

Anyone working for a company and wanting to better manage processes to improve performance

Anyone who owns / manages business processes and wants to improve their delivery

Anyone who wants to improve the stability and capability of processes, old and new, for the benefit of the wider business

Anyone who wants to leave the course will full confidence to deliver and manage processes effectively

What You Need to Know?

None. We will work with you throughout the course

No prior process management experience required

No prior improvement or process creation experience required

Course has been built to be open to all levels

Reach out to me if you need assistance

More details

Description
Business Process Management is an approach which seeks to focus the mind on one central point - "How best can I manage this process?" The methodology and this course is aimed at supporting anyone who owns a process, works within and supports a process or is directly impacted by wider business processes. Business Process Management shows you the right approaches to take when designing and building out new processes, and how to tackle existing processes through process improvement efforts. It is all about HOW you can manage a process to get the best out of it, to keep it operating as optimally as possible and delivering in a capable and stable way.
In this course we will cover off the following:
- Business Process Management:Â What is it, how to deploy it, its challenges and key techniques.
- Building out a new process: We will run through the 8 stage process you should follow when designing, building and delivering a brand new process.
- Improving an existing process:Â We will run through the 5 stage process you should follow when defining, analyzing and improving a current process.
- A range of tools and techniques will also be explored through practical demonstrations.
At the end of this course, you will have the confidence to deliver a BPM mindset and approach with all of your processes, old and new. You will know how to successfully manage them, the approaches needed to optimize them and how to track their success. The course is delivered through a healthy mix of theory, how to deploy and practical demonstrations - so you will have the confidence to start deploying BPMÂ within your organization as soon as the course concludes.
Who this course is for:
Anyone working for a company and wanting to better manage processes to improve performance
Anyone who owns / manages business processes and wants to improve their delivery
Anyone who wants to improve the stability and capability of processes, old and new, for the benefit of the wider business
Anyone who wants to leave the course will full confidence to deliver and manage processes effectively

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Hi there, my name is Robert Chapman.I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:- Lean Six Sigma.- Root cause analysis.- Process Improvement.- Automation of processes.- Business Case creation.- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe). I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer. I do love to hear from those of you that take my courses and am here to help wherever possible!

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