Building a Stellar Employee Experience

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Mary Kennett and Madecraft

57:11

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01 Introduction

001 Employees are the lifeblood.mp4

02:07

02 What Is the Employee Experience

001 The internal customer experience.mp4

03:01

002 Why does the employee experience matter .mp4

03:30

003 What impacts the experience .mp4

03:07

004 Hierarchy of needs.mp4

03:25

03 How to Enhance the Employee Experience

001 Human-centered design.mp4

02:42

002 Fostering a sense of worth.mp4

04:04

003 Offering supportive management.mp4

03:47

004 Connecting employees to community.mp4

03:44

005 Providing growth opportunities.mp4

04:17

006 Establishing trust in leadership.mp4

04:28

04 How to Measure Employee Experience

001 Gathering feedback.mp4

02:43

002 Creating survey questions.mp4

03:03

003 Accepting negative feedback.mp4

03:22

05 The Broader Benefits

001 Customer benefits.mp4

02:45

002 Talent war.mp4

03:09

003 Financial gains.mp4

02:19

06 Conclusion

001 Pulling it all together.mp4

01:38

Description

You've probably heard the phrase that employees are the lifeblood of any business—and it's true! Employees who are set up to be successful have a positive impact on the business, so it's important for you to dedicate time towards building positive employee experiences. This is no easy feat. It can be challenging to diagnose what creates positive employee experiences and even more difficult to actually create these experiences. In this course, industrial psychologist and executive coach Mary Kennett equips you with tools to shift focus back to your employees, strategies to recognize what is important to them, and methods to satisfy their workplace needs. Mary empowers you to craft a world class employee experience that will make your organization more successful.

This course was created by Madecraft. We are pleased to host this training in our library.

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User Experience Design

Mary Kennett and Madecraft

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Linkedin Learning

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.