Best Practices for Jira Configuration and Maintenance

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Rachel Wright

3:01:46

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01 - Introduction

01 - Mistakes, horror stories, and advice for Jira admins.mp4

00:46

02 - Who is this course for.mp4

02:40

03 - What do you need for this course.mp4

01:59

04 - Important terms and definitions.mp4

03:35

02 - 1. Smart Management and Compliance

01 - Managing the managers.mp4

08:40

02 - Developing a customization policy.mp4

02:48

03 - Creating a security policy.mp4

07:08

04 - Challenge Cleaning up external users.mp4

01:28

05 - Solution Cleaning up external users.mp4

02:53

03 - 2. Handling Support and Maintenance

01 - Supporting Jira with Jira.mp4

08:07

02 - Performing scheduled maintenance.mp4

01:36

03 - Establishing monitoring and testing.mp4

03:07

04 - Challenge Measuring and predicting use.mp4

02:34

05 - Solution Measuring and predicting use.mp4

01:47

04 - 3. Naming Best Practices

01 - The importance of naming.mp4

06:29

02 - Avoiding duplicate settings.mp4

08:54

03 - Addressing reporting problems.mp4

09:38

04 - Challenge Renaming screens.mp4

01:41

05 - Solution Renaming screens.mp4

01:39

05 - 4. Managing Projects and Project Settings

01 - Conducting new project interviews.mp4

08:55

02 - Smart issue categorization.mp4

16:13

03 - Archiving old projects.mp4

15:39

04 - Challenge Documenting projects and settings.mp4

02:35

05 - Solution Documenting projects and settings.mp4

01:37

06 - 5. Controlling Permissions and Security

01 - Understanding permission levels.mp4

08:01

02 - Security mistakes.mp4

06:07

03 - Avoiding security problems.mp4

12:59

04 - Challenge Communicating abilities.mp4

01:02

05 - Solution Communicating abilities.mp4

01:25

07 - 6. Custom Schemes and Shared Settings

01 - Managing custom schemes.mp4

06:37

02 - Maintaining shared settings.mp4

07:21

03 - Challenge Removing unneeded schemes.mp4

00:26

04 - Solution Removing unneeded schemes.mp4

01:33

08 - 7. Extending Jira with Apps and Automation

01 - Ways to add capabilities.mp4

04:25

02 - Creating a vetting procedure.mp4

05:33

03 - Challenge Feature tracking and clean up.mp4

01:01

04 - Solution Feature tracking and clean up.mp4

00:21

09 - Conclusion

01 - Additional resources for Jira learning.mp4

02:27

Description

Knowing the best way to solve a problem and how it will impact your application in the future is the hallmark of a great administrator. Configuration decisions must balance the needs of the users with the long-term health of the application. In this course, Rachel Wright—an entrepreneur, process engineer, and Atlassian Certified Jira Administrator—presents advice, strategies, and real experiences laser-focused on helping you implement best practices for Jira configuration and maintenance. Learn about smart management and compliance. Discover best practices for handling support, maintenance, and naming. Find out how you can manage projects and project settings and can control permissions and security. Dive into custom schemes, shared settings, and ways to extend Jira with apps and automation. With Rachel’s expert advice and engaging commentary, you can keep your application out of the “Jira swamp”!

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JIRA

Rachel Wright

Instructor's Courses

Certified Jira Administrator + Prioritization Specialist + Software Developer + Atlassian Community Champion = a Unique Holistic Approach Rachel has a unique set of skills and experience you won’t find elsewhere. As the founder of a Web Development company (13 years), she understands business, software development tools, and lived the software development life cycle. As a prioritization specialist (5 years), she helped business and IT teams analyze, prioritize, schedule, and track strategic company projects. As a certified Jira Administrator, Rachel thoroughly understands Jira configuration, best practices, and how decisions today affect the application in the future. She literally wrote the book on Jira strategy and effective administration. Her consulting experience is diverse, helping development, support, and business teams in different industries and environments. Finally, Rachel is well known in the Atlassian community as a frequent speaker, user group leader, and community champion. This uncommon combination of skills and experience creates a deep understanding, holistic, and informed approach for setting up, cleaning up, and maintaining Atlassian applications. ● Specialty: Jira administration, Jira Service Management administration, Confluence administration ● Certification: Atlassian Certified Jira Administrator ● Author: Jira Strategy Admin Workbook - https://www.jirastrategy.com/link/digital-workbook ● Education: BS, Media - Web Design Concentration, Information Technology Minor ● Volunteer: Atlassian Community Leader ● Awards: "Community Champion" Atlassian User Group Leader, Atlassian User Group "Founder's" Award Need help with Jira, Jira Service Management, or Confluence? Get the Jira Strategy Admin Workbook, training, and additional materials at https://www.jirastrategy.com.

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