Becoming a Better Listener

Focused View

Jason Alba

1:29:40

92 View

1. The What and Why of Listening

1. Introduction.mp4

00:15

2. Why a Course on Listening.mp4

03:41

3. An Invitation - Optimize Your Listening NOW.mp4

08:49

4. Objectives of Listening.mp4

03:08

6. Effective Listening.mp4

03:45

7. Wrap-up.mp4

00:39

02. Improve Your Active Listening Skills

01. Introduction.mp4

00:14

02. What Is Active Listening.mp4

03:05

03. Mindset - Can You Teach Someone Else.mp4

01:52

04. Body Language.mp4

02:50

05. Eye Contact.mp4

01:17

06. Their Tone.mp4

01:39

07. Responding During the Conversation.mp4

02:03

08. Taking Notes.mp4

02:40

09. Your Personal Debrief.mp4

01:22

10. Biting Your Tongue.mp4

05:07

11. The Power of Follow-up.mp4

02:33

12. Pause and Plan.mp4

03:08

13. Wrap-up.mp4

00:44

3. Active Listening Skills Tips and Systems

1. Introduction.mp4

01:23

2. 5 Step System.mp4

03:16

3. 11 Steps to Become a Good Listener.mp4

02:38

4. Active Listening at a Conference.mp4

03:06

5. Active Listening on a Phone Call.mp4

02:01

6. Active Listening on a Webinar.mp4

02:01

7. Active Listening When You Are Accountable.mp4

01:47

8. Active Listening at a Restaurant.mp4

01:54

9. Wrap-up.mp4

01:36

4. Helping Others Listen to You

1. Introduction.mp4

00:43

2. Create the Right Environment.mp4

02:26

3. Help Focus on Your Message.mp4

01:53

4. State Your Expectations.mp4

03:19

5. Help the Depth of Understanding.mp4

03:34

6. Have the Right Amount of Information.mp4

04:10

7. When You Are Present.mp4

01:56

8. Help with the Follow-up.mp4

01:31

9. Wrap-up.mp4

01:35

Description

Improve your listening skills, improve your career, and be a more valuable asset to your company and your clients.

What You'll Learn?

The ideas in this course can help you communicate better by listening better. We cover ideas that you can incorporate right now! You can improve your active listening skills, show people you care about them and their message, and have better relationships.

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Listening Skills

Jason Alba

Instructor's Courses

Jason Alba has been a Pluralsight Author since 2012, specializing in soft skills and professional development. He started his IT career as an intern developing tools for a robust intranet. He transitioned to an IT manager at another company where his job included web development as well as other IT functions. After an acquisition Jason became VP and then general manager at a newly formed tech company. He founded and manages JibberJobber.com, a CRM for job seekers. Jason has authored three books. He speaks and blogs regularly about soft skills, professional development, and career management. He has a CIS undergraduate and an MBA from Idaho State University.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.