Basic course Gastronomy

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Benjamin Becker

1:02:52

65 View

1 - Core tasks

1 - Core tasks.mp4

02:24

2 - Manners and mental attitude

2 - The first impression counts.mp4

01:12

3 - Body language.mp4

00:48

4 - Its not what you say but how you say it.mp4

00:38

5 - Customer service.mp4

01:15

6 - Teamwork.mp4

01:33

3 - Appearance and body care

7 - Appearance and body care.mp4

02:35

4 - Furnishings and equipment

8 - Tables and banquet tables.mp4

00:50

9 - Table linens.mp4

01:06

10 - Napkins.mp4

00:43

11 - Cutlery.mp4

01:01

12 - Glasses.mp4

01:24

13 - Porcelain.mp4

00:47

5 - Workflows

14 - What does miseenplace mean.mp4

00:26

15 - Prep work in the back office.mp4

00:46

16 - Prep work in the guest area.mp4

00:44

17 - Guest table.mp4

00:39

18 - Cover.mp4

01:01

19 - Table cleanliness.mp4

00:46

20 - Own equipment.mp4

01:05

6 - Carrying techniques

21 - Carrying techniques.mp4

00:57

22 - Plate carrying technique.mp4

01:17

23 - Insert and clear plates.mp4

01:49

24 - Tray carrying technique.mp4

01:16

7 - Communication and Sales

25 - Dealing with guests.mp4

00:47

26 - Interacting within the team.mp4

00:59

27 - Reception and welcome.mp4

00:45

28 - Ordering.mp4

00:56

29 - Special requests.mp4

00:44

30 - Seating Sketch.mp4

00:58

31 - Advice and additional sales.mp4

00:55

32 - Upselling with a slightly nod.mp4

00:59

33 - Prevention of complaints.mp4

01:02

34 - Complaint management tips.mp4

01:37

35 - Invoice and farewell.mp4

01:40

36 - Billing with the guest.mp4

01:22

37 - Accounting with the Company.mp4

00:34

8 - Working rules and selforganization

38 - Working rules and selforganization.mp4

01:52

39 - Work efficiently.mp4

01:27

40 - Prioritization of guests.mp4

01:01

41 - Tips for more tips.mp4

02:34

42 - Other countries other customs.mp4

01:29

9 - Guest area

43 - Guest area.mp4

00:59

44 - Atmosphere.mp4

00:54

10 - Material and equipment maintenance

45 - Cutlery maintenance.mp4

00:33

46 - Cleaning of Silverware.mp4

00:55

47 - Stainless steel maintenance.mp4

01:13

48 - Nonmetallic materials.mp4

01:01

49 - Daily cleaning.mp4

01:02

50 - Cleaning and maintenance products.mp4

00:36

11 - General instructions

51 - Occupational safety.mp4

01:24

52 - Backfriendly work.mp4

01:01

53 - Hygiene regulations.mp4

01:17

54 - Warehouse and storage types.mp4

01:12

55 - First in First out.mp4

01:09

56 - Environmental Protection.mp4

00:53

12 - Final exam

Description

Our course takes your new employees from beginners to experts in no time!

What You'll Learn?

From beginners to experts in no time
Manners and mental setup
Appearance and body care
Workflows
Furnishings and equipment
Carrying techniques
Working rules & self-organization
Material and equipment maintenance
Communication and sales
General instructions

Who is this for?

Our Crash Course "Basics for Servers" makes it easy and affordable for restaurants to train their servers, with only 1.5 hours of commitment from your team members.

What You Need to Know?

Our course will take you from beginner to expert in no time. It covers all the essential areas.

More details

Description
â€œBasics for Serversâ€ is a comprehensive guide to everything servers need to know. It covers customer interaction, work rules, upselling, hygiene, and more. It's not just theory, it also covers practical skills such as ordering, special requests and dealing with complaints. Our mission at Gastroutine is to give everyone the opportunity to reach their full potential.

Practical knowledge in a nutshell.
Our learning materials are designed specifically to meet the needs of newcomers to the hospitality industry. They are presented in a way that makes them easy to understand and apply. Each lesson flows seamlessly together for a smooth and user-friendly learning experience.

Don't forget:Â Success as a host starts with great service! Your team will learn how to use charm and sales skills to inspire and delight guests! Learn how to turn your restaurant staff into top performers. Your servers will discover the power of a positive attitude.

"Basics for Servers" makes it easy and affordable for restaurants to train their service staff, with only 1.5 hours of commitment from their team members. It's perfect for beginners and part-time staff. It saves time and money on onboarding new employees while ensuring a consistent level of knowledge among all team members, regardless of their current skill level. Plus, it makes it easy to expand the restaurant team.
Who this course is for:
Our Crash Course "Basics for Servers" makes it easy and affordable for restaurants to train their servers, with only 1.5 hours of commitment from your team members.

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Hello, I'm Benjamin Becker. I'm absolutely passionate about the world of hospitality and know it inside and out. I've spent years building and deepening my knowledge, and now I want to share my enthusiasm with you. Whether you're a beginner or a seasoned professional, my courses are tailored for everyone. From workflow optimization and self-organization to guest relations, I'll cover everything you need to know to succeed in the restaurant business.

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