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Amazon Connect Cloud Based Contact Center

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1:22:26

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  • 01-welcome and introduction to aws amazon connect.mp4
    06:46
  • 02-amazon connect pricing.mp4
    08:12
  • 03-pre requisite for amazon connect.mp4
    10:12
  • 04-call recording feature.mp4
    14:52
  • 05-agent status.mp4
    05:34
  • 06-historical and live reporting.mp4
    08:15
  • 07-monitoring live calls.mp4
    02:07
  • 08-amazon lex chat bot introduction pricing and setup.mp4
    08:51
  • 09-intent and testing the lex chat bot.mp4
    01:59
  • 10-integrate lex with amazon connect.mp4
    05:20
  • 11-testing after integrating with lex.mp4
    02:07
  • 12-lex error handling.mp4
    07:37
  • 13-good bye.mp4
    00:34
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    Skillshare is an online learning community based in the United States for people who want to learn from educational videos. The courses, which are not accredited, are only available through paid subscription.
    • language english
    • Training sessions 13
    • duration 1:22:26
    • Release Date 2024/03/06