A Beginners Guide To Telecom BSS/OSS for Mobile Networks

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Dr. Moazzam Tiwana

3:30:01

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1. Introduction

1. What is a Communication Service Provider (CSP).mp4

02:01

2. What are Support Systems and their Classification.mp4

01:24

3. The Bigger Picture Business Support System (BSS).mp4

04:28

4. The Bigger Picture Operation Support System (OSS).mp4

02:38

5. Summarizing importance of OSS & BSS.mp4

01:21

6. Advantages of Automating OSSBSS.mp4

01:21

2. A Generic Process Flow for a Service & its Basic Building Blocks

1. A Generic Process Flow for a Service 1. Product Catalog.mp4

01:43

2. 2. Customer Relationship Management (CRM).mp4

03:00

3. Registration of Customer.mp4

01:32

4. 3. Order Management Block & Activation of Service.mp4

03:10

5. 4. Charging & Billing.mp4

01:37

3. Evolution & Generic Architecture of Mobile Communication Systems

1. Evolution of Mobile Communication Systems.mp4

02:50

2. The Three Main Components of a Mobile Network.mp4

01:54

3. Backhaul Transport Network.mp4

01:28

4. Charging & Billing in 2G GSM Networks

1. Introduction to Charging & Billing in 2G GSM Networks.mp4

00:54

2. GSM Architecture Overview.mp4

04:31

3. Authentication Procedure.mp4

02:38

4. Call Flow of a Post-paid Call.mp4

02:10

5. Call Detail Record (CDR).mp4

00:52

6. Offline Charging System-Mediation.mp4

01:56

7. Offline Charging System-CDR Rating.mp4

01:31

8. Offline Charging System-Billing.mp4

02:15

9. Architecture for Pre-paid Charging in GSM.mp4

02:43

10. Call Flow for Pre-paid call.mp4

05:44

11. 2G GPRS-EDGE Architecture.mp4

02:00

12. 2G GPRS-EDGE CDR Generation.mp4

01:38

5. Charging & Billing in 3G UMTS & 4G LTE Networks

1. 3G UMTS Architecture & Charging.mp4

03:42

2. Policy and Charging Control (PCC).mp4

01:26

3. PCC Architecture Subscriber Profile Repository (SPR).mp4

00:50

4. PCC Architecture Policy & Charging Rules Function (PCRF).mp4

03:01

5. PCC Architecture Policy & Charging Enforcement Function (PCEF).mp4

01:31

6. 4G LTE Architecture with PCC.mp4

03:12

7. Post-paid Call Flow in 4G LTE.mp4

03:20

8. 3GPP Offline Charging System.mp4

01:37

9. CDR Rerating.mp4

01:47

10. Reject Rating.mp4

02:02

11. Pre-paid Call Flow in 4G LTE.mp4

04:26

12. 3GPP Online Charging System.mp4

01:33

13. Types of Credit Units & Plan Examples.mp4

02:39

14. Account Balance Management Function (ABMF).mp4

01:12

15. Rating Function (RF).mp4

01:25

16. Online Charging Function (OCF) Sub-types 1. SBCF 2. EBCF.mp4

01:03

17. Online Charging Scenarios.mp4

01:52

18. 1. Immediate Event Charging (IEC).mp4

03:06

19. 2. Event Charging with Unit Reservation(ECUR).mp4

03:37

20. 3. Session Charging with Unit Reservation(SCUR).mp4

03:16

6. Charging & Billing in 5G Networks

1. 5G Architecture with Charging.mp4

03:30

2. CHarging Function (CHF) in 5G.mp4

02:01

3. Initial Call Flow for Charging in 5G.mp4

02:33

4. 5G Offline Charging 1. Event Based Charging.mp4

01:43

5. 5G Offline Charging 2. Session Based Charging.mp4

02:09

6. 5G Online Charging 1. Immediate Event Chargng (IEC).mp4

02:55

7. 5G Online Charging 2. Event Charging wih Unit Reservation (ECUR).mp4

01:53

8. 5G Online Charging 3. Session Charging wih Unit Reservation (SCUR).mp4

02:55

7. Interconnect & its Billing

1. What is Interconnect.mp4

02:51

2. Interconnect Partners and Their Types.mp4

02:09

3. Interconnect Billing Procedure & Settlement.mp4

03:24

8. Roaming & its Billing

1. What is Roaming.mp4

01:59

2. Initial Roaming Procedure.mp4

02:24

3. Call Routing in RoamingPost-paid.mp4

01:42

4. Post-paid Billing During Roaming.mp4

02:32

5. Clearing House.mp4

00:48

6. Voice Call Routing in Pre-Paid.mp4

03:15

7. Data Call Routing during Roaming in Pre-paid.mp4

01:45

9. Telecommunications Management Network (TMN) Model by ITU-T

1. Introduction to Telecommunications Management Network (TMN).mp4

02:09

2. Telecommunications Management Network (TMN) Layers.mp4

02:32

3. Fault, Configuration, Accounting, Performance & Security (FCAPS).mp4

03:02

4. TMN Model Implementation in Mobile Networks.mp4

01:09

5. Element Management System (EMS).mp4

01:09

6. Network Management System (NMS).mp4

00:51

7. Network Operations Center (NOC).mp4

01:51

10. enhanced Telecommunication Map (eTOM)

1. From TMN to Telecom Operation Map (TOM) Model.mp4

03:08

2. From TOM to enhanced Telecom Operations Map (eTOM).mp4

02:44

3. eTOM Level 0.mp4

01:25

4. eTOM-Horizontal Level 1 Process Groupings.mp4

02:42

5. eTOM-Vertical Level 1 Process Groupings.mp4

04:30

6. eTOM Enterprise Management.mp4

01:10

7. eTOM Level 2 Business Processes.mp4

02:15

8. eTOM Level 3 Business Processes.mp4

02:27

9. eTOM Level 4 Business Processes.mp4

01:20

11. Examples of eTOM Business Flows

1. Example eTOM Process Flows.mp4

02:08

2. Example 1 Process Flow for Request-to-Answer.mp4

01:15

3. Request-to-Answer Mapping on Level 2 & 3 Blocks.mp4

03:11

4. Overeall Request-to-Answer Process Flow using Level 3 Blocks.mp4

02:42

5. Example 2 Process Flow for Usage-to-Payment.mp4

00:40

6. Usage-to-Payment Mapping on Level 2 & 3 Blocks.mp4

04:49

7. Overeall Usage-to-Payment Process Flow using Level 3 Blocks.mp4

03:23

12. Information Technology Infrastructure Library (ITIL) & eTOM

1. What is Information Technology Infrastructure Library (ITIL).mp4

01:03

2. eTOM Vs ITIL.mp4

01:41

3. Stages in ITIL Lifecycle.mp4

01:23

4. Aligning ITIL with eTOM Enterprise Management Example.mp4

03:56

5. eTOM and ITIL Flowing Together.mp4

01:02

Description

BSS/OSS process flow, Charging & Billing in 2G, 3G, 4G & 5G Networks, Interconnect Billing, eTOM Flows, eTOM & ITIL, NOC

What You'll Learn?

Operations of a Telecom Service Provider
BSS/OSS Process Flows,
Customer Relationship Management (CRM) in BSS
Order Management, Inventory Management, Provisioning & Activation
Pre-paid/Post Paid Billing in 2G, 3G, 4G & 5G Networks
Mediation, Rating & Billing Processes
Immediate Event Charging (IEC), Event charging with Unit Reservation (ECUR), Session charging with Unit Reservation (SCUR)
Interconnect Billing
Billing during Roaming
Telecom Management Network (TMN)
enhanced Telecom Operations Map (eTOM)
Example eTOM Process Flows
eTOM vs ITIL; comparison and Alignment

Who is this for?

Anyone interested to learn about BSS/OSS

More details

Description
OSS (Operation Support System) & BSS (Business Support System)Â are critical IT systems that support a wide variety of telecommunications services. Made up of a collection of hardware and software tools, these systems are the foundation of the telecommunications industry. While OSS and BSS serve different purposes in different areas of telecommunications, both systems help telecom organisations streamline day-to-day processes, boost productivity and overcome an array of industry challenges. Both systems are essential to the smooth operation of telecommunications networks, but they have different roles.
BSS systems are responsible for managing the business aspects of a telecommunications company. This includes functions such as customer management, billing and invoicing, product management, and revenue management. BSS systems help telecommunications companies to manage their operations more efficiently, reducing costs and increasing revenue.
On the other hand, OSS systems are responsible for managing the technical aspects of a telecommunications network. This includes network monitoring and management, fault management, performance management, and provisioning. OSS systems help telecommunications companies to manage their networks more effectively, reducing downtime and improving the quality of service.
Both BSS and OSS systems are critical to the success of telecommunications companies. While BSS systems help companies to manage their business operations, OSS systems help companies to manage their technical operations. Both systems work together to ensure that telecommunications companies can provide high-quality services to their customers.
Overall, BSS and OSS systems are critical components of modern telecommunications networks. They help companies to manage their operations more efficiently, reduce costs, and improve the quality of service. As telecommunications networks become more complex and the demand for high-quality services increases, BSS and OSS systems will continue to play a crucial role in the success of telecommunications companies.

Who this course is for:
Anyone interested to learn about BSS/OSS

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Dr. Moazzam Tiwana is a telecom engineer with a MSc. degree in Digital Telecommunication Systems from ENST, Paris, France in 2007 and a Ph.D. degree in Mobile Communications from Telecom SudParis Paris, France, in 2010. His PHD was with the R&D Group of Orange Labs of France Telecom. He has more than Twenty-one years of industrial and academic experience with research publications in the reputed international journals.

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